Welcome to the support area

Got a question about your order, a device, need technical assistance or smart home advice?
You’re in the right place – just send me a request, and I’ll get back to you personally.
Each request gets a ticket number so you can track the status online at any time.
All your messages and replies are stored in our helpdesk – so you always have access to your support history.
All you need is your email address.

Your question might already be answered in the FAQ – it’s worth a look!